Returns & Exchanges

RETURNS & EXCHANGES POLICY

I have extremely high standards and at each stage of the process, I am providing a service to you. From design concept to packaging your parcel I aim for 100% customer happiness and want you to be totally satisfied with your purchase. If for any reason you are not entirely happy, returning or exchanging the artwork or item will be no problem. I offer a full refund or exchange to the value of your original order, excluding all associated return shipping/posting costs.

Relish Art Studio Returns and Exchanges Policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, I cannot offer you a refund or exchange.

Please notify me as soon as you decide you would like to return your item(s). You will be required to pay for and return the artwork and/or item(s) within 14 days of receipt of the item. All returned items must arrive in mint condition with its original packaging, unused and undamaged to be eligible for a full refund.

I recommend using a trackable postal/shipping service or purchasing shipping insurance, as I cannot be responsible for non-delivery of any returned items or you may not be eligible for a full refund.

I will reimburse the value of your order within 30 days of receipt of the returned item(s) without any further charge.


EXCHANGES

I will happily accept an exchange if you decide you'd like another item or artwork. You will be eligible for an exchange to the value of the item(s) originally purchased.
Please notify me as soon as you decide you would like to exchange your item(s).

You will be required to pay for and return the artwork and/or item(s) within 14 days of receipt of the item. All returned items must arrive in mint condition with its original packaging, unused and undamaged to be eligible for a full refund.

I recommend using a trackable postal/shipping service or purchasing shipping insurance, as I cannot be responsible for non-delivery of any returned items or you may not be eligible for a full refund.


RETURN SHIPPING/POSTING YOUR ITEM(S)

Please mail your product to Relish Art Studio, 43 Toronto Terrace, Brighton, BN2 9UX, United Kingdom

Please remember: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.



Please feel free to contact me should have any questions about the return or exchange of an order.

You can contact me on 01273 387393 or clo@relishartstudio.com